Privacy Policy (the "Policy") is an agreement between you (the "User") and NAMEMART PTE. LTD. ("NameMart", "we", or "us") regarding your access to and use of our services through https://www.namemart.com (”our website”). Protecting our customers' privacy and personal information is a fundamental principle of NameMart. This Privacy Policy applies to any person who accepts our services, visits our website at https://www.namemart.com, or provides personal information to us. We may update this Privacy Policy from time to time and will notify you of any material changes through website announcements or other appropriate channels. You are responsible for reviewing this Privacy Policy for changes periodically.Your continued use of our Services constitutes your acceptance of the updated policy.
1. Collection of Personal Information
1.1 We collect and retain personal information that you voluntarily provide when registering or purchase our services for explicit and legitimate purposes. Your personal information includes:
(i) Information required to complete registration or purchase forms, such as your email address, name, and payment information.
(ii) Complete personal information in your account profile, such as address, date of birth, country or other data that could directly or indirectly identify you.
(iii) Personal information you provide when seeking assistance from our customer support team.
1.2 If you purchase our services, you may need to provide information related to your payment instrument (such as credit cards) directly to our payment service provider. This includes details about your payment instrument organization, card number, security code, and the expiration date.
1.3 We may occasionally collect additional information about you and obtain information from third parties in order to perform out risk control, fraud prevention and compliance procedures. For example, we may collect payment-related information from third parties and combine it with information we collect about you for the purpose of fraud prevention and risk control. Such processing is based on legitimate interests or legal obligations and complies with Singapore's Personal Data Protection Act (PDPA).
1.4 Cookies and Other Information Related to Use of the Website.
We use cookies and similar technologies on our websites and mobile applications to track your browsing behavior, clicked links, purchased items, device type, and to collect various data about how you use and interact with our Services for analytical purposes, service improvement, and security enhancement. We may also collect basic information such as date, time, operating system, platform, navigation history, and IP address generated by users on our Websites. We use this information for our internal security audit logs, trend analysis, and system administration, and to gather broad demographic information about our users. We may also associate this general information with your personal information. By continuing to use our Website, you affirmatively consent to our collection and use of this information in line with the foregoing.
2. Use of Information
We collect, use and disclose personal information for the following purposes or other lawful purposes:
2.1 To process, maintain and manage your registration;
2.2 To communicate with customers and providing services to you and/or your end users;
2.3 To process your purchases and/or needs of services requests; respond to your queries, feedback, claims or disputes;
2.4 For statistical analysis in order to identify any security risks, errors, or to improve our services;
2.5 To understand and analyze how you use our services and which services are most relevant to you.
2.6 With your consent (or where otherwise permitted by applicable law in your jurisdiction), we may use your name, phone number, residential address, email address and fax number (which may incorporate personal data) to provide notices, surveys, product alerts, related communications and other marketing and promotional materials related to the goods and services we provide.
2.7 Transfer of personal data. If you utilize our services from a country other than where our servers are located, your personal information may be transferred across borders. You shall ensure compliance with any legal or regulatory obligations relating to personal data and/or privacy, as well as the requirements for the use of your personal data and/or privacy on or in relation to the service. We will ensure that such transfers comply with applicable legal requirements and provide adequate protection for your data through contractual clauses or international agreements. Upon request, we will inform you of the destinations of such transfers.
2.8 Data Sharing. We may need to provide or share necessary customer information with third parties for certain services. Unless reasonably necessary, this information will not be further disseminated.These third parties include but are not limited to credit card processors, technical support services, customer relationship management providers, UDRP dispute resolution providers, WHOIS data escrow providers, domain name registries (e.g., ICANN), law enforcement or government agencies, and affiliates or transferees in business transfers. Additionally, upon purchasing a domain from us, your personal information may be provided to the current registrar, which may or may not be NameMart, to allow you to control and access your domain.
2.9 To comply with legal obligations, respond to government requests, perform risk control, and monitor for illegal or fraudulent activities.
3. How We Secure Your Personal Information
We implement reasonable technical and administrative measures (such as encryption and access controls) to protect the personal data that you provide to us. We only allow personnel who require access for work purposes to access your personal data.
Nevertheless, no data transmission over the internet or any wireless network can be guaranteed as completely secure. As a result, while we try to protect your personal data, we cannot guarantee the absolute security of any personal data you transmit to us, and you do so at your own risk. We cannot and do not guarantee security in connection with your use of our services, however, we commit to notifying you of data breaches in a timely manner where required by law.
4. Access, Update, or Delete Your Personal Information
You have the right to correct any personal information about you that is inaccurate or incomplete. Also, you have the right request the deletion of your personal data. We will review your request and delete the data if possible. We reserves the right to retain personal data at our discretion for various reasons, including but not limited to: .fraud risk control; maintaining or enforcing legal and/or contractual rights; data retention required by local laws, ICANN requirements, relevant domain registration requirements, contractual requirements, or other necessary business and operational reasons. If you have questions about data security or retention, please contact us with your questions or concerns. We will respond within 30 days.
5. Links
Our Websites may contain links to other websites. Please note that we are not responsible for the privacy practices of these other websites. We encourage our users to be vigilant when leaving our website and to read the privacy statements of each website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.
6. Updates to the Privacy Policy
If you choose to access our website, create an account, and/or use our services, any privacy disputes related to the above content are subject to this Privacy Policy and our Terms of Use, including limitation of damages and dispute arbitration. If you have any concern about privacy, please provide your feedback to our online customer service or submit a ticket through your NameMart account. We will investigate and address it as necessary. Our business changes constantly, and we therefore reserve the right to modify this Privacy Policy at any time. We will notify you of changes through website announcements. Your continued use of our services constitutes acceptance of the updated policy. It is your responsibility to review this Privacy Policy periodically for changes.